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Responsibilities

• To provide assistance and support in all aspects of the clinic operations including reception, consultation, procedures, customer service, products and services.
• To support clinic operation flow (front desk, registration and dispensary) - coordinating and planning clinic activities, communicate patient¡¯s needs, make referrals and serve as a resource person for insurance information.
• To ensure patients follow clinic¡¯s SOP. Ensure patient safety and execute appropriate action to ensure safe environment.
• To dispense medication as assigned; check for proper medication order; document medications; obtain required consent forms for immunisations; notify the pharmacies of physician-approved prescriptions; review drug samples to ensure they have not exceeded the expiration date; label sample drugs and reinforce doctor¡¯s prescription medication instructions to patients.
• To be responsible for clinic housekeeping.
• To take part and play an active role in all activities organised by Laurent Bleu e.g., exhibitions, roadshows.
• Clinical: Assist and support doctors performing procedures such as ECG, glucose checking, dressing changes, etc.
• Administration: To assist on daily routine of the clinic¡¯s administrative tasks (patient registration, patient billing, organizing patient appointments, daily sales revenue, stock list, reports).
• Stock Management: To assist in stock control and prepare stock report ¨C ensure stocks are available and prepared prior to treatments ¨C report any expired, damaged or missing products to the manager immediately ¨C conduct periodical stock checks and prepare stock reports.

Requirements

• At least a Diploma in relevant field.
• At least 1-2 years working experience in related field.
• Excellent communication and customer service skills.
• Detailed oriented, quick witted and pleasant personality.
• Possess a knowledge in medical terminology.
• Possess the ability to maintain confidentiality.