ÎåÒ»³Ô¹Ï¹ÙÍø

Graduate Business School
ÎåÒ»³Ô¹Ï¹ÙÍø Graduate Business School

Connect with us

Research Impact:



Distinguished Professor Ts Dr Ooi Keng Boon, FASc

Distinguished Professor of Industrial Management & Information Systems

Distinguished Professor

Additional Role:
Distinguished Chair Professor and Director, Centre for Business Informatics and Industrial Management Know More

Academic Qualifications

DEng
PhD
MBA
BIT

Areas of Interest
Information Systems
Industrial Management
Quality Management
Mobile Technology
Technology Adoption
Biography

Capsule Biography

Ts. Dr. Ooi Keng-Boon, FASc (DEng, Ph.D.) is a Distinguished Professor of Industrial Management and Information Systems at ÎåÒ»³Ô¹Ï¹ÙÍø Graduate Business School, ÎåÒ»³Ô¹Ï¹ÙÍø University, Malaysia. Prior to his academic career, he was a senior IT engineer in a multinational semiconductor manufacturing firm for 7 years.    

Professor Ooi received his Engineering Doctorate (DEng) in Engineering Business Management from the University of Technology Malaysia (UTM), Doctor of Philosophy (Ph.D.) in Applied Statistics from the University of Malaya (UM), MBA from the University of Southern Queensland (Australia), Postgraduate Diploma in Tertiary Teaching from ÎåÒ»³Ô¹Ï¹ÙÍø University, Postgraduate Award from the University of Warwick (UK) and Bachelor of Information Technology (Distinction) from the University of Southern Queensland (Australia). He is a Professional Technologist (P. Tech.) with the Malaysia Board of Technologists (MBOT). He is also a Fellow of the Academy of Sciences Malaysia (FASc) and a Fellow of the Royal Statistical Society, UK.

Professor Ooi¡¯s research interests include mobile technology, information systems, and industrial management. He has published more than 130 papers in international refereed journals indexed to the Web of Science (SSCI/SCI/SCIE) by Clarivate Analytics, of which more than 80 papers are published in A /A*-ranked journals by the Australian Business Deans Council (ABDC) 2019 Journal Quality List. His current Google Scholar Citation H-index is 76; Scopus H-index = 61; Clarivate Analytics-Web of Science H-Index = 53, with over 18,000 citations received from diverse authors and journals across the fields of information technology and industrial management, which places him as the Most Highly Cited Researcher at the Faculty of Business and Management and Graduate Business School, ÎåÒ»³Ô¹Ï¹ÙÍø University. Professor Ooi¡¯s publications are seen in top-ranked journals such as Tourism Management, Decision Support Systems, Information and Management, Information Technology and people, IEEE Transactions on Engineering Management, International Journal of Production Research, Journal of Business Research, Business Strategy and the Environment, Supply Chain Management: An International Journal, Technological Forecasting, and Social Change, Internet Research, Production Planning, and Control, Information Systems Frontiers, International Journal of Production Economics, Journal of Service Theory and Practice, Asia Pacific Journal of Management, International Journal of Information Management and among others. 

His articles were also recognized as the ¡®Top 25 Hottest Articles at ScienceDirect¡¯ by Expert Systems with Applications (2014-2015), Telematics and Informatics (2014-2015), and Decision Support Systems (2012; 2015). One of his papers published in the International Journal of Information Management has been recognized as the ¡®Hot Paper¡¯ (Top 0.1% of the academic field of Social Sciences) in 2020 and 10 other papers (published in Telematics and Informatics (Elsevier, SSCI), Expert Systems with Applications (Elsevier, SCIE), International Journal of Production Research (Taylor and Francis; SCI; SCIE), Journal of Business Research (Elsevier, SSCI), Tourism Management (Elsevier, SSCI), Technological Forecasting and Social Change (Elsevier, SSCI), Decision Support Systems (Elsevier, SCIE) and International Journal of Information Management (Elsevier, SSCI)) are listed as ¡®Highly Cited Papers¡¯ (Top 1% of the academic field of Social Sciences) by Clarivate Analytics¡¯s Essential Science Indicators (ESI), Web of Science (Clarivate Analytics) in May/June 2022. Other prestigious awards that have been bestowed upon him include the ¡®Highly Commended Award¡¯ from Emerald for Journal of Service Management in 2015; the ¡®Most Cited Papers Award¡¯ from Emerald for Emerald Emerging Markets Case Studies in 2017 and the journal of Industrial Management and Data Systems (2015-2018); ¡®Top Cited Article¡¯ from Elsevier for a journal article published in Telematics and Informatics (2014-2018); ¡®Most Cited Article¡¯ (2019-2020) from Taylor and Francis for Journal of Computer Information Systems; ¡®Top Downloaded Articles¡¯ from Elsevier for Technological Forecasting and Social Change (2019); Technology in Society (2020); International Journal of Information Management (2020), Journal of Retailing and Consumer Services (2021) and others.

Professor Ooi¡¯s research excellence and impact are recognized with different honours received from various international bodies of repute. As an award-winning researcher, he has been listed in the 2019-2020 ¡®Single Year World¡¯s Top 2% of the Most-Cited Scientists¡¯ and&²Ô²ú²õ±è;¡®Career-long World¡¯s Top 2% of the Most-Cited Scientists¡¯ in the field of ¡®Business and Management¡¯ and under the subfields of ¡®Information Systems¡¯ by the Stanford University List. He was also ranked as the&²Ô²ú²õ±è;¡®World¡¯s Top 200 Scientists¡¯ in the field of&²Ô²ú²õ±è;¡®Business and Management¡¯ in 2021 based on Google¡¯s Scholar H-index by Research.com (as of 6th December 2021). He has been acknowledged and listed as one of the World's Top 100,000 Scientists in the list across disciplines according to the Global Scholars Scientific Impact Ranking by  (as of 31st August 2022).

Professor Ooi¡¯s pre-eminence in his specific research field that studies general applications of information systems and technologies is well-acknowledged at the international level. He was acknowledged as one of the&²Ô²ú²õ±è;¡®Top 10 World Authors and High Impact Researchers¡¯ (ranked #6) in the areas of ¡®Technology Acceptance Model; Mobile Payment; UTAUT¡¯ (2015-2020) by Elsevier¡¯s Scopus and SciVal. In 2022, he has also been acknowledged as one of the ¡®World¡¯s Top 20 Authors¡¯ (ranked #14) in the area of mobile payment by the journal article Internet Research (Emerald, SSCI) (Leong et al., 2022)  Professor Ooi was ranked&²Ô²ú²õ±è;¡®1st among the Top 10 Core Authors in the World¡¯ in the field of ¡®Social Commerce¡¯ research from 2003 to 2018 in Clarivate Analytics (Web of Science) (Li et al, 2018). Apart from social commerce, he has been recognized internationally for his work in ¡®Mobile Commerce and its Applications¡¯ and he was acknowledged as the&²Ô²ú²õ±è;¡®World¡¯s Most Productive Author¡¯ and the&²Ô²ú²õ±è;¡®World¡¯s Second Most Influential Author¡¯ from 2000 to 2015 in the Clarivate Analytics -Web of Science, as well as&²Ô²ú²õ±è;¡®Malaysia¡¯s Top Contributing Author¡¯ (Hew, 2017). He was also recognized as one of the&²Ô²ú²õ±è;¡®World¡¯s Most Published Authors¡¯ who has imparted significant knowledge and information sharing in the field of ¡®Mobile Commerce Applications¡¯ between 2008 and 2017 using the Scopus database (Chhonker, M. S., et al.,2018).  

In addition, Professor Ooi¡¯ has attained excellent research records in other fields such as knowledge management and total quality management. He is recognized as the&²Ô²ú²õ±è;¡®World¡¯s Top 20 Most Prolific authors¡¯ (ranked #14) in Knowledge Management from 1990 to 2019 (Shashi et al., 2022) as well as the&²Ô²ú²õ±è;¡®World¡¯s Top 50 Most Productive and Influential authors¡¯ (ranked #42) in the same research discipline of ¡®Knowledge Management¡¯ from 1961 to 2015 (Magaly Gaviria-Marin et al., 2019). Professor Ooi has been recognized as the&²Ô²ú²õ±è;¡®World¡¯s Top Prolific and Most Influential¡¯, as well as the&²Ô²ú²õ±è;¡®Top 2nd Highly Cited author¡¯ in ¡®Total Quality Management (TQM)¡¯ research in Web of Science from 2006 to 2015 (Lee and Hew, 2017), and the ¡®World¡¯s Top 3 Most Productive Author¡¯ in TQM from 1990 to 2019 based on the SCI-EXPANDED and SSCI database (Ho, Y-S et al., 2022). 

Professor Ooi has been acknowledged as the&²Ô²ú²õ±è;¡®World¡¯s Top 5 Most Productive and Influential authors¡¯ (ranked #4) who had published research papers in the journal ¡®Industrial Management and Data Systems¡¯ (IMDS) over the past 25 years (1994 to 2019) in Web of Science (Wang et al., 2019), and the other as the&²Ô²ú²õ±è;¡®World¡¯s Top 12 leading authors¡¯ in the discipline of ¡®Innovation Research¡¯, between 2009 and 2013 (Christian A. Cancino et al., 2015). 

Professor Ooi has also received several recognitions at the national level, which further exemplify his research excellence and impact. In Malaysia, he was ranked as the&²Ô²ú²õ±è;¡®Top 2nd Most Productive¡¯ and ¡®Top 3 Most Cited Malaysian-based researcher¡¯ in the field of Social Sciences in Web of Science (SSCI) from 2001-to 2014, based on a report entitled ¡®Bibliometric Study 2015 ¨C Science and Technology Knowledge Productivity in Malaysia¡¯ published by the Malaysian Science and Technology Centre (MASTIC), Ministry of Science, Technology, and Innovation (MOSTI). He was placed in the&²Ô²ú²õ±è;¡®Top 8 Most Productive Malaysian Computer Science&²Ô²ú²õ±è;¸é±ð²õ±ð²¹°ù³¦³ó±ð°ù²õ¡¯ in Web of Science from 2009 to 2018 (Hew et al., 2019).

Throughout the years, Professor Ooi has received awards not only for his research but also for his outstanding contribution to journal article reviewing activities, which further testifies his research prowess and capabilities. Among the notable mentions include the Publons Peer Review Award (Clarivate Analytics, UK) in which he was listed among the World¡¯s Top 1% reviewers in ¡°°ä°ù´Ç²õ²õ-¹ó¾±±ð±ô»å¡± on Publons global reviewer database in 2019, and the field of ¡°Social Sciences, General¡± in 2018 and 2019 respectively. He was also recognized for&²Ô²ú²õ±è;¡®Outstanding Contribution in Reviewing¡¯ by five reputable Elsevier Journals (Expert Systems with Applications (2017); Technology in Society (2017); Information and Management (2018); Computers Human in Behavior (2018); Journal of Retailing and Consumer Services (2018)). Professor Ooi also received the Emerald Literati Awards for Excellence in recognition of being the Outstanding Reviewer for three reputable Emerald Journals (Industrial Management and Data Systems in 2011 and 2016, Online Information Review in 2014, and International Journal of Bank Marketing in 2020). He was the recipient of the Best Reviewer Award by Total Quality Management and Business Excellence from 2010 to 2014.  

Professor Ooi has held various editorial roles; He is currently serving as an Associate Editor for, Industrial Management and Data Systems (Emerald, SCIE), International Journal of Bank Marketing (Emerald, SSCI), Journal of Computer Information Systems (Taylor and Francis), Intelligent Systems with Applications (Elsevier), and Issues in Information Systems (Elsevier). He is a member of the Editorial Advisory Board in several Clarivate Analytics-Web of Science indexed journals, which include, Online Information Review (Emerald, SSCI), International Journal of Mobile Communications (Inderscience, SSCI), and Total Quality Management and Business Excellence (Taylor and Francis, SSCI). Additionally, he serves as a member of the Editorial Review Board for the special issue of Communications of the Association for Information Systems, International Journal of Information and Management (Elsevier, SSCI), and Employee Relations (Emerald, SSCI). He also serves as a reviewer for several leading journals, such as the International Journal of Production and Economics, Information and Management, International Journal of Operations and Production Management, and International Journal of Production Research. Previously he had served as an Associate Editor for Machine Learning with Applications (2020-2022 May) (Elsevier) and Expert Systems with Applications (2020-2022 May) (Elsevier, SCIE), and Editorial Board member for Telematics and Informatics (Elsevier, SSCI) (2017-2018). He has also served as a Guest Editor for a Special Issue of the International Journal of Bank and Marketing (Emerald, SSCI) and Internet Research (Emerald, SCIE). Currently, he is serving as a Guest Editor of the Journal of Business Research (Elsevier, SSCI).

In recognition of his outstanding academic leadership achievements, Professor Ooi was awarded the&²Ô²ú²õ±è;¡®Distinguished Leadership Award¡¯ 2021 for leading the Faculty of Business and Management (FBM) from 2015 to 2021. Since the inception of his term in 2015, the faculty has achieved significant global recognition and has been ranked among the Top 300 in the World under the Business and Management category (QS World University Rankings by Subject 2021). He was also the&²Ô²ú²õ±è;¡®Top 30 Finalists for the Outstanding Young Malaysian (TOYM) Award¡¯ 2010 (in the category of Academic Leadership and Accomplishment), organized by the Junior Chamber of Commerce International Malaysia. He received the&²Ô²ú²õ±è;¡®Highly Commended Award¡¯ in the Research/Academic category from his alma mater, the University of Southern Queensland (USQ), Australia at the Alumnus of the Year Awards ceremony in 2016. He was selected as one of the&²Ô²ú²õ±è;¡®Finalists for the Prestigious Distinguished Malaysian Australian Alumni Award¡¯ 2018 organized by The Malaysian Australian Alumni Council (MAAC) and supported by the Australian High Commission in Malaysia.

Professor Ooi¡¯s work has been recognized with research awards such as the&²Ô²ú²õ±è;¡®National Outstanding Researcher Award¡¯ for Industrial Management and Information Systems discipline in 2017;&²Ô²ú²õ±è;¡®Malaysia¡¯s Distinguished Researcher Award¡¯ in 2019 by the Private Education Co-operative of Malaysia (with support from the Ministry of Education Malaysia and Emerald Publishing Limited, UK). Additionally, he was&²Ô²ú²õ±è;¡®Malaysia¡¯s Research Star Award (MRSA)¡¯ recipient in 2018 and was recognized as one of Malaysia¡¯s most promising and influential researchers, presented by both Malaysia¡¯s Ministry of Education and Clarivate Analytics (UK). He has also been conferred the&²Ô²ú²õ±è;¡®Honorary Research Icon Award¡¯ at the ASCENT 2019 International Conference with support from the Ministry of Tourism, Arts and Culture Malaysia. In 2020, he received the&²Ô²ú²õ±è;¡®Emerald Outstanding Contributor Award¡¯ for his involvement and contribution to Emerald¡¯s initiatives in research and practices. He was also honored with the&²Ô²ú²õ±è;¡®Malaysia¡¯s Most Influence Researcher Award¡¯ 2021 in the field of ¡®Mobile Social Commerce¡¯ by the Private Education Co-operative of Malaysia (with support from Emerald Publishing Limited (UK)). His exceptional accomplishments were featured on the cover of ¡®Top 10 of Malaysia 2021¡¯, a magazine that acknowledges the significant achievements and accolades gained by Malaysian individuals. 

Professor Ooi has received various national and international competitive grants, such as the Fundamental Research Grant Scheme (FRGS) from the Malaysian Ministry of Higher Education; The Chartered Institute of Management Accountants (CIMA)¡¯s Centre of Excellence Southeast Asia Research Grant for Malaysian SMEs; and The Sumitomo Foundation Grant for Japan-related Research Project in 2009 and 2012. He was the Project Advisor for the government project signed between Kasetsart University, Thailand, and the State Railway of Thailand in conjunction with the Ministry of Transport, Thailand. This project supports the Royal Thai Government¡¯s investment initiatives in the State Railway of Thailand. Professor Ooi was the Chief External Assessor for High Impact Research Grant (HIR) in the category of Social Sciences by the University of Malaya in 2015, the External Assessor for NUBS China Research Grant Proposals at the Nottingham University Business School, China in 2013, and 2014, the External Reviewers for Tenure and Promotion at the Asian Institute of Technology, Thailand in 2016, and the Gabelli School of Business, Fordham University, New York in 2019; the Chief Judge for Private Education Excellence Award 2018 organized by the Private Education Co-operative of Malaysia and the Judge for Golden Bull Award (Malaysia) 2019, 2020 and 2021; the Panel Member of the Vetting Committee for Science & Technology Development Industry (STDI) and Social Science and Humanities Disciplines (The Academy of Sciences Malaysia) for the year 2022 and the Panel Member of the 2021 Young Scientists Network (YSN)-Academy of Science Malaysia (ASM) for the years 2021-2022.

Professor Ooi holds an&²Ô²ú²õ±è;¡®Honorary Distinguished Visiting Professor Emeritus¡¯ at Nanchang Institute of Technology, Jiangxi, China, and a&²Ô²ú²õ±è;¡®Distinguished Visiting Professorship¡¯ at the College of Management of Chang Jung Christian University (CJCU), Taiwan. He was an Honorary Visiting Professor at the School of Business, Beijing Geely University, China  and was a Visiting Professor at the Department of Industrial Engineering at Kasetsart University, Bangkok, Thailand . He was also the Singapore Internet Research Centre (SiRC) Associate with Wee Kim Wee School of Communication and Information, Nanyang Technological University (NTU), Singapore . He served as a Board member of the Private Education Co-operative of Malaysia as well as the Chairman of the Academic Bureau Committee of the Co-operative .

 

(Last updated: 17th January 2024)

Research Impact and Recognition

Selected Scholarly Ranking

Professor Ooi has received over 18000 citations (based on Google Scholar Citations count, from 2005-present) from diverse authors and journals across information sciences and industrial management. As of today, his H-index (as of 16th September 2022) is as follow:

  • Clarivate Analytics (Web of Science) (H-index) = 53
  • Scopus (H-index) = 61
  • Google Scholar Citations (H-index) = 76
     

Apart from receiving high impacts on his research output, he has also received several recognitions at the international, regional, and national levels, which further exemplify his research excellence and contributions. Several bibliometric analyses have acknowledged him as one of the most productive and influential authors in the areas of Mobile Commerce Applications, Technology Acceptance Model; Mobile Payment and UTAUT, Social Commerce, Information Systems, Business and Management, Innovation, Knowledge Management, Total Quality Management, Social Sciences, and Computer Science. Below are several example studies:

 

Worldwide Recognition

  • Acknowledged and listed as one of the World's Top 100,000 Scientists according to the Global Scholars Scientific Impact Ranking by .  The evaluation was obtained by calculating the literature published by scholars of all disciplines around the world in the past 30 years. 
     
  • Acknowledged as one of the World¡¯s Top 20 Authors in the area of ¡®Mobile Payment¡¯ in an article published by Leong, L.Y., Hew, J.J., Wong, L. W., & Lin, B. (2022) for a paper entitled ¡°The past and beyond of mobile payment research: a development of the mobile payment framework¡±, Internet Research (Emerald, SSCI), (ahead-of-print)); .The ranking was based on the bibliometric analysis of 1999 articles published in Mobile Payment from 1997-2021 using  Scopus database. 
     
  • Recognized as one of the World's Top 20 Most Prolific Authors in ¡®Knowledge Management¡¯ in an article published by Centobelli, P., Cerchione, R., & Merigo, J. M. (2022) for a paper entitled ¡°Mapping knowledge management research: a bibliometric overview¡±, Technological and Economic Development of Economy, 28(1), 239-267 (WOS; SSCI - 2020 Impact Factor - 3.970; ranked Q1). The ranking was based on the bibliometric analysis of 19,175 authors publishing 8,721 papers on Knowledge Management in the last 30 years (1990-2019) using the Clarivate Analytics (Web of Science) database. (Source;).
     
  • Acknowledged as the World¡¯s Top 3 Most Productive Author in ¡®Total Quality Management¡¯ in an article published by  Yuh-Shan Ho, Ylenia Cavacece, Andrea Moretta Tartaglione & Alex Douglas (2022)) for a paper entitled ¡°Publication performance and trends in Total Quality Management research: a bibliometric analysis¡±,&²Ô²ú²õ±è;Total Quality Management & Business Excellence. This paper analyses the scientific production of TQM from 1990 to 2019 containing 2,633 articles extracted from SCI-EXPANDED and SSCI, using rigorous and innovative bibliometric analysis methods.
     
  • Recognized as the World¡¯s Top 200 (Top 1%) in the discipline of ¡®Business and Management¡¯ in 2021 based on Google¡¯s Scholar H-index by Research.com (6th December 2021).
     
  • Recognized as one of the ¡°2020 Single Year World¡¯s Top 2% of the Most-Cited Scientist¡± and ¡°Career-long World¡¯s Top 2% of the Most-Cited Scientists¡± in the field of ¡®Business and Management¡¯ and under the subfields of ¡®Information Systems¡¯ by the 2021 Stanford University List based on an article published by Ioannidis et. al., (2021).
     
  • Acknowledged as one of the World¡¯s Top Scientists Ranking for Computer Science and Electronics by Guide2Research 2021 (as of June 29, 2021). /senior-professor-ooi-tops-computer-scientist-rankings.
     
  • Acknowledged as World¡¯s Top 10 Most Productive Authors (ranked #2) in ¡®Mobile Commerce¡¯ in an article published by Purnomo, A., Susanti, T., Anisah, H. U., Sari, A. K., & Maulana, F. I. for a paper entitled ¡°Value of M-Commerce Research: A Bibliometric Perspective¡±. In 2021 International Conference on Information Management and Technology (ICIMTech) (Vol. 1, pp. 813-818). IEEE). The ranking was based on the bibliometric analysis of 3770 articles published in the area of Mobile Commerce from 1996-2020 using the Scopus database.
     
  • Acknowledged as one of the World's Most Cited Authors in ¡®±«°Õ´¡±«°Õ2¡¯ by Taneja, B., & Bharti, K. (2021) for a paper entitled ¡°Mapping unified theory of acceptance and use of technology (UTAUT) 2: a taxonomical study using bibliometric visualisation¡±, Foresight (Emerald, Scopus; ESCI). The ranking was based on 163 Web of Science (WOS) and Scopus publications between 2012 and 2019.
     
  • Identified as one of the Prominent Authors in the field of ¡®Mobile Payment¡¯ based on papers published in Behavior and Information Technology, Industrial Management & Data Systems, Journal of Strategic Information Systems and Expert Systems with Applications¡± in an article authored by Abdullah & Mohammed Naved Khan (2021) and entitled ¡°Determining mobile payment adoption: A systematic literature search and bibliometric analysis¡± in Cogent Business & Management (Taylor and Francis), 8: 1893245. The study was based on the Scopus database for the periods of 2005 and 2020 using VOS viewer.
     
  • Recognized as one of the ¡°2019 Single Year World¡¯s Top 2% of the Most-Cited Scientist¡± and ¡°Career-long World¡¯s Top 2% of the Most-Cited Scientists¡± in the field of ¡®Business and Management¡¯ and under the subfields of ¡®Information Systems¡¯ by the 2020 Stanford University List based on an article published by Ioannidis et. al., (2020).
     
  • Acknowledged as one of the Top World Authors and High Impact Researchers (ranked #6) in the topic ¡®Technology Acceptance Model; Mobile Payment; UTAUT¡¯ by Elsevier (Singapore). The ranking was based on Scopus-indexed publications between 2015 and 2020 whereby his papers have been cited over 7 times in the world average levels based on Elsevier¡¯s Scopus and SciVal.
     
  • Named one of the Top 10 Authors in the World in the field of ¡®Total Quality Management¡¯ (TQM) in Service Sector¡° in Clarivate Analytics (Web of Science) and Scopus publications based on an article published by Total Quality Management and Business Excellence (2020), authored by Zhang, C., Moreira, M. R., & Sousa, P. S., (2020), ¡°A bibliometric view on the use of total quality management in services¡±. Total Quality Management & Business Excellence, 1-28 (Taylor and Francis; Clarivate Analytics; SSCI).
     
  • Ranked 1st in Top 10 World¡¯s Most Productive Authors publishing on ¡®Mobile Commerce¡¯ in an article published by Du, S., and Li, H., (2019), ¡°The Knowledge Mapping of Mobile Commerce Research: A Visual Analysis Based on I-Model¡±, Sustainability (MDPI; SSCI), March 2019, 11 (6), 1580.
     
  • Rated as The World¡¯s Top 5 Most Productive and Influential Authors (ranked #4) in the Journal of Industrial Management & Data Systems (IMDS) (Emerald, UK; SSCI) over the past 25 years (1994-2018) in Web of Science. This recognition was based on an article entitled ¡°The evolution of Industrial Management & Data Systems over the past 25 years: A bibliometric overview¡± by Wang et al., (2019), Vol. 119, Issue 1, pp. 2-34.
     
  • Acknowledged as The World¡¯s Most Productive Author and the World¡¯s Second Most Influential Author in the discipline of ¡®Mobile Commerce and its Application¡¯ from 2000 to 2015 in Thomson ISI Web of Science, based on an article authored by Hew, J. J., (2017) and entitled ¡°Hall of fame for mobile commerce and its applications: A bibliometric evaluation of a decade and a half (2000¨C2015)¡±, in Telematics and Informatics (Elsevier, USA, SSCI), Volume 34, Issue 1, pp. 43-66, 2017.
     
  • Ranked 42thon Top 50 Most Productive and influential Authors globally in ¡®Knowledge Management¡¯ in Web of Science from 1961 to 2015, based on an article entitled ¡°Knowledge Management: A global examination based on bibliometric analysis¡±, Technological Forecasting & Social Change (Elsevier, USA; SSCI) by Magaly Gaviria-Marin et al., (2019), 140, pp. 194-220.
     
  • Ranked 1st on Top 10 World¡¯s Core Authors publishing on ¡®Social Commerce¡¯ in an article published by Li Chengxi, Huang Lijuan, Li Linzi and Qi Zhiqiang (2018), ¡°Bibliometric analysis of social commerce research¡±, Association for Information Systems (AIS) Electronic Library (AiSeL). International Conference on Electronic Business (ICEB) 2018 proceedings, 86.
     
  • Named one of the Most Published Authors in ¡®Mobile Commerce Applications¡¯ in an article published by Chhonker, M. S., Verma, D., Kar, A. K., & Grover, P. (2018). ¡°M-commerce technology adoption: Thematic and citation analysis of scholarly research during (2008-2017)¡±&²Ô²ú²õ±è;The Bottom Line (Emerald, UK; Scopus), 31(3/4), 208-233). The ranking was based on a total of 184 articles published from 2008-2017 using the Scopus database.
     
  • Recognized as one of the ¡°2017 Single Year World¡¯s Top 2% of the Most-Cited Scientist¡± in the field of ¡®Business and Management¡¯ and under the subfields of ¡®Information Systems¡¯ by the 2017 Stanford University List based on citation data from 1996-2017 for articles published since 1960
     
  • Ranked 1st on Top 10 World¡¯s Most Prolific and Most Influential as well as the Top 2 Highly Cited Authors in ¡®TQM research¡¯ in Web of Science from 2006-2015, based on an article authored by Lee, V. H., and Hew J. J. and entitled ¡°Is TQM fading away? A bibliometric analysis of a decade (2006-2015)¡± published in the International Journal of Services, Economics, and Management (Inderscience, Scopus), Vol. 8, No. 4, pp. 227-249, 2017.
     
  • Ranked 12th on Top 40 Leading Author in ¡®Innovation Research¡¯ in the World between 2009 - 2013 in Thomson-ISI Web of Science (2015-09), from a working paper authored by Christian A. Cancino, Jos¨¦ M. Merig¨®, Freddy C. Coronado (2015) and entitled ¡°Big names in innovation research: a bibliometric overview¡±, Working Paper (2015-09), pp. 1-28. Centro de Innovaci¨®n para el Desarrollo Universidad de Chile.

 

National Recognition

  • Acknowledge as one of the Nation¡¯s Top 6 Scientists ¡®Business and Management¡¯ in 2021 based on Google¡¯s Scholar H-index by Research.com (6th December 2021).
  • Featured in Top 10 of Malaysia ¨C A Deep Hunger & Passion for Knowledge, 3rd August 2021
  • Ranked #1 Top Computer Scientist in Malaysia by Guide2Research 2021 (as of June 29, 2021).
  • Named one of the Top Malaysian Authors and High Impact Researchers (ranked #2) in the topic "Technology Acceptance Model; Mobile Payment; UTAUT" by Elsevier (Singapore). The ranking was based on Scopus-indexed publications between 2015 and 2020 whereby his papers have been cited over 7 times in the world average levels based on Elsevier¡¯s Scopus and SciVal.
  • Rated as The Most Influential and Top 2 Most Prolific as well as Top 2nd  Most Cited Malaysian-based author in the ¡®Arts, Humanities and Social Science¡¯ in Web of Science (SSCI and A&HCI) from 2006-2015, based on an article authored by Lee, V. H., Hew J. J., and Loke, S. P., (2018) and entitled ¡°Evaluating and comparing ten-year (2006-2015) research performance between  Malaysian public and private higher learning Institutions: a bibliometric approach¡± published in the International Journal of Innovation and Learning (Inderscience, Scopus),  Vol. 23, No. 2, pp. 145-165, 2018. 
  • Rated as Top Contributing Author that produced the most mobile commerce publications in Malaysia in the discipline of ¡®mobile commerce and its application¡¯ from 2000 to 2015 in Thomson Web of Science based on an article authored by Hew, J. J., (2017) and entitled ¡°Hall of fame for mobile commerce and its applications: A bibliometric evaluation of a decade and a half (2000¨C2015)¡±, in Telematics and Informatics (Elsevier, SSCI), Volume 34, Issue 1, pp. 43-66, 2017.
  • Ranked 2nd on Top 10 Most Productive and Top 3 Most Cited Malaysian-based researchers in the field of ¡®Social Sciences¡¯ in Web of Science (SSCI) from 2001-2014, based on a report authored by Kamaruhzaman bin Mat Zin et al., (2016)., and entitled ¡°Bibliometric Study 2015 ¨C Science and Technology Knowledge Productivity in Malaysia¡± published by Malaysian Science and Technology Centre (MASTIC), Ministry of Science, Technology, and Innovation (MOSTI), 2016.
  • Ranked 8th on Top 10 Most Productive Malaysian Computer Science Researchers in Thomson-ISI Web of Science (2009-2018), derived from an article authored by Hew, J. J., Lee, V. H., Ooi, K. B., and Lin, B., (2019), and entitled ¡°Computer Science in ASEAN: A Ten-Year Bibliometric Analysis (2009-2018)¡±, published in Journal of Computer Information Systems (Taylor & Francis, UK; SSCI).
  • Ranked as 9th Most Productive Malaysian-based Author in ¡®Arts, Humanities and Social Sciences¡¯ for Thomson Web of Science Publications (2001-2010), based upon a report authored by Zainab, A. N., Edzan, N.N., Abrizah, A., Koh, A. P., N. A. Hazidah and Asilah, N. N. N. S and entitled ¡°Malaysian Scientific Performance in the Web of Science¡±, Malaysian Citation Centre, Ministry of Education Malaysia, 2012 (ISBN: 978-967-11157-0-1).
  • Ranked 23rd on Top 50 Most Productive Malaysian Computer Science Researchers in Thomson-ISI Web of Science (2000-2010), derived from an article authored by Abrizah Abdullah, Mee Chin Wee (2011) and entitled ¡°Malaysia's Computer Science research productivity based on publications in the Web of Science, 2000-2010¡±, published in the Malaysian Journal of Library & Information Science (University of Malaya, SSCI), Volume 16, Issue 1, pp. 109-124.

 

Research Highlights

Hot Paper

  • Wong, L. W., Leong, L. Y., Hew, J. J., Tan, G. W. H., Ooi, K. B. ¡°Time to seize the digital evolution: Adoption of blockchain in operations and supply chain management among Malaysian SMEs¡±. June 2020; In: International Journal of Information Management. Vol. 52, 101997. (Publisher: Elsevier, SSCI; ABDC Ranked ¡®A*¡¯ journal; JCR-2021, IF = 18.958).  [Hot Paper (Top 0.1% of the academic field of Social Sciences) by Clarivate Analytics Essential Science Indicators (ESI) in May/June 2020)]
     
     

Highly Cited Papers (Selected)

  • Wong, L. W., Leong, L. Y., Hew, J. J., Tan, G. W. H., Ooi, K. B. ¡°Time to seize the digital evolution: Adoption of blockchain in operations and supply chain management among Malaysian SMEs¡±. June 2020; In: International Journal of Information Management. Vol. 52, 101997. (Publisher: Elsevier, SSCI; ABDC Ranked ¡®A*¡¯ journal; JCR-2021, IF = 18.958). [Highly Cited Paper (Top 1% of the academic field of Social Sciences) by Clarivate Analytics Essential Science Indicators (ESI) in May/June 2020; May/June 2022].

     
  • Wong, L. W., Tan, G. W. H., Lee, V. H., Ooi, K. B., Sohal, A. ¡°Unearthing the determinants of Blockchain adoption in supply chain management¡±. March 2020; In: International Journal of Production Research. Vol. 58 (7), pp. 2100-2123. (Publisher: Elsevier, SCI, ABDC Ranked ¡®A¡¯ journal; ABS Level 3; JCR-2021, IF = 9.0188). [Highly Cited Paper (Top 1% of the academic field of Social Sciences) by Clarivate Analytics Essential Science Indicators (ESI) in May/June 2022]

     
  •  Leong, L. Y., Hew, T. S., Ooi, K. B., June, W. ¡°Predicting mobile wallet resistance: a two-staged structural equation modeling-artificial neural network approach¡±. April 2020; In: International Journal of Information Management. Vol. 51, 102047. (Publisher: Elsevier, SSCI; ABDC Ranked ¡®A*¡¯ journal; JCR-2021, IF = 18.958).  [Highly Cited Paper (Top 1% of the academic field of Social Sciences) by Clarivate Analytics Essential Science Indicators (ESI) in May/June 2022].

     
  • Hew, J. J., Leong, L. Y., Tan, G. W. H., Ooi, K. B. and Lee, V. H. ¡°The age of mobile social commerce: An Artificial Neural Network analysis on its resistance¡±. July 2019; In: Technological Forecasting and Social Change.  Vol. 144, pp. 311-324. (Publisher: Elsevier, SSCI, ABDC-Ranked ¡®A¡¯ journal; JCR-2021, IF = 10.884). [Highly Cited Paper  (Top 1% of the academic field of Social Sciences) by Clarivate Analytics Essential Science Indicators (ESI) in May/June 2022].

     
  • Hew, J. J., Leong, L. Y., Tan, G. W. H, Lee, V. H., Ooi, K. B. ¡°Mobile social tourism shopping: A dual-stage analysis of a multi-mediation model¡±. June 2018; In: Tourism Management. Vol. 66, pp. 121-139. (Publisher: Elsevier, SSCI, ABDC Ranked ¡®A*¡¯ journal; JCR-2021, IF = 9.0188). [Highly Cited Paper  (Top 1%) 2020 by Thomson ISI¡¯s Essential Science Indicators (ESI), Web of Science (Clarivate Analytics) in May/June 2022].

     
  • Ooi, K.B., and Tan, G. W. H., ¡°Mobile technology acceptance model: An investigation using mobile users to explore smartphone credit card¡±. October 2016; In: Expert Systems with Applications. Vol. 59, pp. 33-36 (Publisher: Elsevier, SCIE; JCR-2021, IF = 8.665). [Highly Cited Paper  (Top 1% of the academic field of Social Sciences) by Clarivate Analytics Essential Science Indicators (ESI) in May/June 2022]

     
  • Leong, L.Y., Hew, T.S., Tan, G.W.H. and Ooi, K.B. ¡°Predicting the Determinants of the NFC-Enabled Mobile Credit Card Acceptance: A Neural Networks Approach¡±. October 2013: In: Expert Systems with Applications. Vol. 40, No. 14, pp. 5604-5620. (Publisher: Elsevier, SCIE; JCR-2021, IF = 8.665). [Highly Cited Paper (Top 1% of the academic field of Social Sciences) by Clarivate Analytics Essential Science Indicators (ESI) in May/June 2022].

     
  • Tan, G.W.H., Ooi, K.B., Chong, S.C., and Hew, T.S. ¡°NFC Mobile Credit Card: The Next Frontier of Mobile Payment?¡± May 2014; In: Telematics and Informatics. Vol. 31, No. 2, pp. 292-307. (Publisher: Elsevier, SSCI; JCR-2021, IF = 9.140). [Highly Cited Paper  (Top 1% of the academic field of Social Sciences) by Clarivate Analytics Essential Science Indicators (ESI) in May/June 2022].

     
  • Chong, A.Y.L., Chan, F.T.S. and Ooi, K.B. ¡°Predicting Consumer Decisions to Adopt m-Commerce: Cross Country Empirical Examination between China and Malaysia¡±. April 2012; In: Decision Support Systems. Vol. 53, No. 1, pp. 34-43 (Publisher: Elsevier, SCI; ABDC Ranked ¡®A*¡¯ journal; JCR-2021, IF = 6.969). [Highly Cited Paper  (Top 1% of the academic field of Social Sciences) by Clarivate Analytics Essential Science Indicators (ESI); July/August 2020; May/June 2022].

Publications

Journal Publications Metrics

  • Total number of publications (2005 ¨C present): 155 (as of 16th of September 2022)
  • Out of 153 articles, 137 articles are indexed to SSCI/SCI/SCIE in which more than 80 papers have been published in A /A* journals as ranked by the Australian Business Deans Council (ABDC) in the 2019 Journal Quality List (as of 14th of September 2022).
  • Highly Cited Papers (Top 1% in Field) by Clarivate Analytics Essential Science Indicators = 10
  • Hot Paper (Top 0.1% in Field) by Clarivate Analytics Essential Science Indicators = 1
  • Highly Cited Papers by Elsevier = 7
  • Highly Cited Papers by Emerald = 4
  • Highly Commended Paper by Emerald = 1
  • Highly Cited Papers by Taylor and Francis = 4
  • Most Downloaded Papers by Elsevier = 17
  • Most Read Papers by Emerald = 8
  • Most Popular Papers by Emerald = 3
  • Further Reading Paper by Emerald = 1
  • Best Papers from International Conferences = 7
  • Top 25 Hottest Papers by Elsevier-ScienceDirect = 6
  • Top Social Media Paper by Elsevier = 1

 

Ten Most Representative Publications (ABDC Ranked A/A* Journals from 2018-2022)

  • Aw E. Cheng-Xi, Tan, G. W. H., Cham, H. T., Raman, R., and Ooi, K. B. ¡°Alexa, what¡¯s on my shopping list? Transforming customer experience with digital voice assistant¡±. July 2022; In: Technological Forecasting and Social Change.  Vol. 180, 121711 (Publisher: Elsevier, SSCI, ABDC-Ranked ¡®A¡¯ journal; ABS Level 3; JCR-2021, IF = 10.884).
     
  • Lo, P. S., Dwivedi, Y. K., Tan, G. W. H., Ooi, K. B., Aw, E. Cheng-Xi., Metri, B. ¡°Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis¡±. August 2022; In: Journal of Business Research. Vol. 147, pp. 325-337. (Publisher: Elsevier, SSCI, ABDC Ranked ¡®A¡¯ journal; ABS Level 3; JCR-2021, IF = 10.969).
     
  • Loh, X. K., Lee, V. H., Loh, X. M., Tan, G. W. H., Ooi, K. B., Dwivedi, Y. K. ¡°The dark side of mobile learning via social media: How bad can it get?¡±. October 2021;  In: Information Systems Frontiers. (Publisher: Springer, SSCI, ABDC Ranked ¡®A¡¯ journal; ABS Level 3; JCR-2021, IF = 5.261).
     
  • Foo, P. Y., Lee, V. H., Ooi, K. B., Tan, G. W. H., Sohal, A. ¡°Unfolding the impact of leadership and management on sustainability performance: Green and lean practices and guanxi as the dual mediators¡±. July 2021; In: Business Strategy and the Environment. . (Publisher: Wiley, SSCI, ABDC Ranked ¡®A¡¯ journal; ABS Level 3; JCR-2021, IF = 10.801).
     
  • Wong, L. W., Tan, G. W. H., Lee, V. H., Ooi, K. B., Sohal, A. ¡°Psychological and System Related Barriers to Adopting Blockchain for Operations Management: An Artificial Neural Network Approach¡±, February 2021. In: IEEE Transactions on Engineering Management. (Publisher: IEEE Xplore, SCI, ABDC Ranked ¡®A¡¯ journal; ABS Level 3; JCR-2021, IF = 8.702).
     
  • Leong. L. Y., Hew, T. S., Ooi, K. B., Chong, A. Y. L. ¡°Understanding trust in mobile social commerce: The roles of reported experience, linguistic style, profile photo, emotional and cognitive trust¡±. March 2021; In: Information & Management. Vol 58, Issue 2, 103416. (Publisher: Elsevier, SSCI; SCI, ABDC Ranked ¡®A*¡¯ journal; ABS Level 3; JCR-2021, IF = 10.328).
     
  • Loh, X. M., Lee, V. H., Tan, G. W. H, Ooi, K. B., and Dwivedi, Y. K. ¡°Switching from cash to mobile payment: what¡¯s the hold-up?¡± February 2021; In: Internet Research. Vol. 31 No 1, pp. 376-399 (Publisher: Emerald, SSCI; SCIE, ABDC Ranked ¡®A¡¯ journal; ABS Level 3; JCR-2021, IF = 6.353).
     
  • Wong, L. W., Tan, G. W. H., Lee, V. H., Ooi, K. B., Sohal, A. ¡°Unearthing the determinants of Blockchain adoption in supply chain management¡±. March 2020; In: International Journal of Production Research. Vol. 58 (7), pp. 2100-2123. (Publisher: Elsevier, SCI, ABDC Ranked ¡®A¡¯ journal; ABS Level 3; JCR-2021, IF = 9.0188).
     
  • Hew, J. J., Wong, L. W., Tan, G. W. H., Ooi, K. B., Lin, B. ¡°The blockchain-based Halal traceability systems: a hype or reality¡±. June 2020; In: Supply Chain Management: An International. Vol 25, No. 6, pp. 863-879. (Publisher: Emerald, SSCI, ABDC Ranked ¡®A¡¯ journal; ABS Level 3; JCR-2021, IF = 11.263).
     
  • Hew, J. J., Leong, L. Y., Tan, G. W. H, Lee, V. H., Ooi, K. B. ¡°Mobile social tourism shopping: A dual-stage analysis of a multi-mediation model¡±. June 2018; In: Tourism Management. Vol. 66, pp. 121-139. (Publisher: Elsevier, SSCI, ABDC Ranked ¡®A*¡¯ journal; ABS Level 4; JCR-2021, IF = 12.879).

 

Full list of publications:

 

Awards and Honors

Selected Awards and Honors

  • 2022, Best Conference Paper Award (co-authored with Cham, T.H., Aw, E.C.X., and Tan, G. W. H) by the International Conference on Responsible Tourism and Hospitality (ICRTH2022). (International Recognition - Award Certificate).
     
  • 2022, Best Conference Paper Award (co-authored with Yuan, Y.P., Cham, T.H., Aw, E.C.X., and Tan, G. W. H.) at the 2nd International Conference on Emerging Technologies and Intelligent Systems (ICETIS 2022). (International - Award Certificate).
     
  • 2022, Best Conference Paper Award (co-authored with Cham, T.H., Aw, E.C.X., and Tan, G. W. H.,) at the International Conference on Information Systems and Intelligent Applications (ICISIA 2022), Virtual Conference. Organized by The British University in Dubai, UAE on 01-02 July 2022. (International Recognition - Award Certificate).
     
  • 2022, Top Cited Article (co-authored with Wong, LW., Lee V.H., Tan, G. W. H., and Sohal, A.S.) by International Journal of Production Research, Taylor and Francis (UK) for paper titled 'Unearthing the Determinants of Blockchain Adoption in the Supply Chain Management'. (International Recognition - Award Certificate).
     
  • 2022, Most Cited Article (co-authored with Loh, X.M., Lee. V.H., Hew. J.J and Tan, G. W. H.,) by Journal of Computer Information System, Taylor and Francis (UK) for paper titled 'Towards a Cashless Society: The Imminent Role of Wearable Technology'. (International Recognition ¨C Received Letter of Recognition by the Editor-in-Chief of JCIS).
     
  • 2022, Most Cited Article (co-authored with Wong, LW., Leong, L.Y., Hew, J.J., and Tan, G. W. H.,) by International Journal of Information Management, Elsevier (US) for paper titled 'Time to Seize the Digital Evolution: Adoption of Blockchain in Operations and Supply Chain Management'. (International Recognition - Award Certificate).
     
  • 2021, ÎåÒ»³Ô¹Ï¹ÙÍø Highly Cited Article Award (co-authored with Yan, L.Y., Loh X.M., Hew. J.J and Garry Wei-Han Tan) by Journal of Retailing and Consumer Services, Elsevier (US) for paper titled 'QR Code and Mobile Payment: The Disruptive Forces in Retail'. (Institutional Recognition - Award Certificate). 
     
  • 2021, Most Cited Paper (2018-2020),&²Ô²ú²õ±è;¡°Cloud computing in manufacturing: The next industrial revolution in Malaysia?¡± (co-authored with Lee, V. H., Tan, G.W. H., Hew, T. S., and Hew, J. J.), published in Expert Systems with Applications, Vol. 93, March 2018, pp. 376-394 (Thomson ISI-Ranked Journal; SCIE) (International Recognition ¨C Received  Letter of Recognition from Elsevier).
     
  • 2021, Best Conference Paper Award (co-authored with Yang, J., Tan, G.W.H., Lee, V.H and, Loh, X.M) at the International Conference on Emerging Technologies and Intelligent Systems (ICETIS 2021), Virtual Conference. Organized by Dijlah University, Iraq and The British University in Dubai, UAE on June 25-26, 2021. (International Recognition - Award Certificate).
     
  • 2021, Most Downloaded Article (co-authored with Lau, A.J.K.., Loh X.M., Leong, L.Y, Lee, V.H and Ooi, K.B.) by Machine Learning with Applications, Elsevier (US) for paper titled 'On the Way: Hailing a Taxi with a Smartphone? A Hybrid SEM-Neural Network Approach'. (International Recognition ¨C Received Letter of Recognition from Elsevier).
     
  • 2021, Top 10 of Malaysia&²Ô²ú²õ±è;¨C A Deep Hunger & Passion for Knowledge (National Recognition).
     
  • 2021, Malaysia¡¯s Most Influential Researcher Award Winner in the field of ¡®Mobile Social Commerce¡¯ by the Private Education Cooperative of Malaysia (with support from Emerald Publishing Limited). (National Recognition - Award Certificate).
     
  • 2021, Elected Fellow of the Academy of Sciences Malaysia. (National Recognition¨CAward Certificate).
     
  • 2021, University Nominee for the VinFuture Special Prize for the Outstanding Achievements in Emerging Fields, Vinfuture Foundation, Vietnam. (Institutional Recognition - Received Letter of Nomination from  ÎåÒ»³Ô¹Ï¹ÙÍø University).
     
  • 2021, University Nominee for the National Academic Award (AAN-14) under the category "Journal Publishing Paper Award¡±&²Ô²ú²õ±è;for a paper entitled&²Ô²ú²õ±è;¡®Time to seize the Digital Evolution: Adoption of Blockchain in Operations and Supply Chain Management among Malaysian SMEs¡±, International Journal of Information Management, 2020 (Publisher, Elsevier, US) by the Ministry of Education (MOE), Malaysia. (Institutional Recognition ¨C Received Letter of Nomination for the Journal Publishing Paper Award by  ÎåÒ»³Ô¹Ï¹ÙÍø University).
     
  • 2021, Distinguished Leadership Award, Faculty of Business and Management, ÎåÒ»³Ô¹Ï¹ÙÍø University. (Institutional Recognition - Award Certificate).
     
  • 2020, Acknowledged as one of the Top World Authors and High Impact Researchers (ranked #6) in the topic "Technology Acceptance Model; Mobile Payment; UTAUT" by Elsevier (Singapore). The ranking was based on Scopus-indexed publications between 2015 and 2020 whereby his papers have been cited over 7 times world average levels based on Elsevier¡¯s Scopus and SciVal. (International Recognition - Received Letter of Recognition from Elsevier).
     
  • 2020, Named one of the Top Malaysian Authors and High Impact Researchers (ranked #2) in the topic "Technology Acceptance Model; Mobile Payment; UTAUT (2015-2020)" by Elsevier. The ranking was based on Scopus-indexed publications between 2015 and 2020 whereby his papers have been cited over 7 times world average levels based on Elsevier¡¯s Scopus and SciVal. (International Recognition - Received Letter of Recognition from Elsevier).                                           
  • 2020, Outstanding Contributor Award by Emerald Publishing, Emerald Literati Network Awards for Excellence, Emerald (UK) (International Recognition - Award certificate).
     
  • 2020, Outstanding Reviewer Award by International Journal of Bank and Marketing, (Thomson ISI-Ranked Journal; SCI), Emerald Literati Network  Awards for Excellence, Emerald (UK) (International Recognition - Award certificate).
     
  • 2019, Honorary Research Icon Award, ASCENT International Conference with support from the Ministry of Tourism, Arts and Culture Malaysia. (National Recognition - Award certificate).
     
  • 2019, Malaysia¡¯s Distinguished Researcher Award by Private Education Cooperative of Malaysia (with support from the Ministry of Education Malaysia and Emerald Publishing Limited, UK) (National Recognition - Award certificate).
     
  • 2019, Publons Top Peer Review Award (Recognized as one of the Top 1% of Reviewers in Social Science, General), Clarivate Analytics (Web of Science) (International Recognition - Award certificate).
     
  • 2019, Publons Top Peer Review Award (Recognized as one of the Top 1% of Reviewers in Cross-field), Clarivate Analytics), (Web of Science) (International Recognition - Award certificate).
     
  • 2018, Malaysia¡¯s Research Star Award (MRSA) by the Ministry of Education, Malaysia and Clarivate Analytics (UK) (National Recognition - Award certificate).
     
  • 2018, Publons Top Peer Review Award (Recognized as one of the Top 1% of Reviewers in Social Science, General), Clarivate Analytics (Web of Science) (International Recognition - Award certificate).
     
  • 2018, Finalists for the Prestigious Distinguished Malaysian Australian Alumni Award organized by the Malaysian Australian Alumni Council (MAAC) and supported by the Australian High Commission in Malaysia (International Recognition - Received Letter of Confirmation from the President of The Malaysian Australian Alumni Council).
     
  • 2017, National Outstanding Researcher Award (Industrial Management & Information Systems), Private Education Cooperative of Malaysia (National Recognition - Award certificate).
     
  • 2016, Highly Commended Award by University of Southern Queensland (USQ), Australia in the Research/Academic category for Alumnus of the year award (International Recognition - Award certificate).
     
  • 2016, Outstanding Reviewer Award by Industrial Management & Data Systems, (Thomson ISI-Ranked Journal; SCI), Emerald Literati Network Awards for Excellence, Emerald (UK) (International Recognition - Award certificate).
     
  • 2014, Best Reviewer Award, (2010-2014) by Total Quality Management & Business Excellence (Thomson ISI-Ranked Journal; SSCI), Routledge Taylor & Francis (International Recognition - Award certificate).
     
  • 2014, Outstanding Reviewer Award, Emerald Literati Network Awards for Excellence, Online Information Review (Thomson ISI-Ranked Journal; SCI), Emerald, UK (International Recognition - Award certificate).
     
  • 2011, Outstanding Reviewer Award, Emerald Literati Network Awards for Excellence, Industrial Management & Data Systems (Thomson ISI-Ranked Journal; SCI), Emerald, UK (International Recognition - Award certificate).
     
  • 2010, Top 30 Finalist for The Outstanding Young Malaysian (TOYM) Award organized by Junior Chamber of Commerce International Malaysia, endorsed by the Malaysian Ministry of Youth and Sport and Ministry of Information. (National Recognition - Award Certificate).

International Journals Editorships

Associate Editor

  • Associate Editor, Expert Systems with Applications (Elsevier; SCIE), (2020-2022)
  • Associate Editor, Industrial Management & Data Systems (Emerald, SCIE), (2021-Present).
  • Associate Editor,  Journal of Computer Information Systems (Taylor & Francis, SCI), (2022 ¨C Present).
  • Associate Editor, International Journal of Bank Marketing (Emerald, SSCI), (2021-Present).
  • Associate Editor, Intelligent Systems with Applications (Elsevier), 2020 ¨C Present.
  • Associate Editor, Machine Learning with Applications (Elsevier), 2020 ¨C 2022.
  • Associate Editor, Issues in Information Systems (IACIS), 2020 ¨C Present.

 

Editorial Board Member

  • International Advisory Board, International Journal of Electronic Government Research (IGI Global, Scopus), (2022 ¨C Present)
  • Editorial Board Member, International Journal of Business and Society (UNIMAS, Scopus), (2022-2024)
  • Editorial Board Member, Expert Systems with Applications X (Elsevier, Scopus), (2017 ¨C 2020).
  • Editorial Board Member, Telematics & Informatics (Elsevier; SSCI), (2016 ¨C 2018)
  • Editorial Advisory Board Member, Online Information Review (Emerald, SSCI), (2010 ¨C Present).
  • Editorial Advisory Board Member, Expert Systems with Applications (Elsevier; SCIE), (2012 - 2020)
  • Editorial Board Member, Industrial Management & Data Systems (Emerald, SCIE), (2010 ¨C Present).
  • Editorial Board Member, International Journal of Quality and Service Sciences (Emerald, Scopus, ESCI), (2015 ¨C Present).
  • Editorial Advisory Board Member, Total Quality Management and Business Excellence (Taylor & Francis, SSCI), (2011 ¨C Present).
  • Editorial Board Member, International Journal of Mobile Communications (Inderscience, SSCI), (2010 ¨C Present).
  • Editorial Board Member, International Journal of Management and Enterprise Development (Inderscience, Scopus), (2008 ¨C Present).
  • Editorial Advisory Board Member, Emerald Emerging Markets Case Studies (Emerald, Scopus), (2010 ¨C 2012).

 

Editorial Review Board Member

  • Editorial Review Board, Employee Relations (Emerald, SSCI), 2014 ¨C Present.
  • Editorial Review Board Member, Journal of Computer Information Systems (Taylor & Francis, SCI), (2009 ¨C 2021).
  • Editorial Review Board Member, International Journal of Bank Marketing (Emerald, SSCI), (2016 ¨C 2021)
  • International Editorial Review Board Member, International Journal of Information Management (Elsevier, SSCI), (2020 ¨C Present).
  • Editorial Review Board, Special Issue of Communications of the Association for Information Systems (AIS, SSCI, 2021)

 

Regional Editor

  • Regional Editor Asia, International Journal of Services, Economics and Management (Inderscience, Scopus), (2010 ¨C 2015)

 

Special Issue Editorship (Selected)

  • Guest Editors of the Special on ¡°The Dark side of FinTech: Unintended Consequences and Ethical Consideration of FinTech Adoption¡±, International Journal of Bank Marketing (Emerald; SSCI; ABDC-A; JCR-2021, IF = 5.083), 2022-2023.
  • Guest Editor of the Special Issue on "A Blockchain-Based Approach to Marketing in the Sharing Economy", Journal of Business Research (Elsevier; SSCI; ABDC-A; ABS-3; JCR-2021, IF = 10.969), 2022-2023.  
  • Guest Editor of the Special Issue (with Tan, G. W. H, June Wei and Yogesh, K., Dwidevi) on ¡°Advancing Mobile Payment Research in the Age of Digital Acceleration¡±, Internet Research (Emerald, SSCI; SCIE; ABDC - ¡®A¡¯; JCR-2021, IF = 5.0836.353), 2021-2022.
  • Guest Editor of the Special Issue (with Tan. G. W. H) on ¡°The Impact of COVID-19 Pandemic on Mobile Payment¡±, International Journal of Bank Marketing (Emerald, SSCI; ABDC ¨C ¡®A¡¯, JCR-2021, IF = 5.083), 2021-2022.